Privacy Policy

1. General Information
This Privacy Policy explains how Maison Virtuelle we collects, uses, discloses, and protects your personal data when you visit our website and use our services. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

2. Data Controller
The data controller responsible for processing your personal data is:

Maison Virtuelle
 Email: [email protected]
 Phone: +49 1757123008

3. Data Collection and Processing
We collect personal data when you:

  • Visit our website (e.g., IP address, browser type, cookies)
  • Contact us via forms, email, or phone (e.g., name, email, phone number)
  • Use our services (e.g., payment details, transaction history)

We process your data for the following purposes:

  • Providing and improving our services
  • Responding to inquiries and customer support
  • Compliance with legal obligations

4. Legal Basis for Processing
We process your data based on the following legal grounds:

  • Contractual necessity: To fulfill our contractual obligations
  • Legitimate interests: For business operations, website security, and fraud prevention
  • Consent: When you provide explicit consent (e.g., marketing emails)
  • Legal obligations: Compliance with legal and regulatory requirements

5. Data Sharing and Third Parties
We do not sell your personal data. However, we may share your data with:

  • Service providers (e.g., hosting, payment processors)
  • Legal authorities (if required by law)
  • Business partners (only with your consent)

6. Data Retention
We store personal data only as long as necessary for the purpose it was collected or as required by law. Once no longer needed, we securely delete or anonymize your data.

7. Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, or misuse.

8. Your Rights
Under the GDPR, you have the following rights:

  • Access: Request information about your personal data
  • Correction: Request correction of incorrect data
  • Deletion: Request deletion of your data (“right to be forgotten”)
  • Restriction: Restrict the processing of your data
  • Data portability: Receive a copy of your data in a structured format
  • Objection: Object to data processing based on legitimate interest or direct marketing

To exercise these rights, contact us at [email protected].

9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve user experience and analyze website traffic. You can manage cookie settings in your browser.

10. International Data Transfers
If we transfer your data outside the EU/EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses or other legal mechanisms.

11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

12. Contact Information
If you have any questions about this Privacy Policy, you can contact us at:

Maison Virtuelle

 Email: [email protected]
 Phone: +49 1757123008